Tour Guide Job Description

The primary role of the Tour Guide is to provide an engaging and informative visitor experience. Tour Guides will be responsible for learning the 2019 tour script, attending training sessions, and upon receiving a positive evaluation by the Arts and Interpretation Manager, Tour Guides will lead groups of visitors through historic buildings on Huguenot Street. Other responsibilities may include working special programs and events on and off site, leading activities with children and young adults, conducting historical research, assisting with basic tasks in the Museum Shop, leading costumed tours, and acting in historical vignettes.

Responsibilities

  • Memorize information in the tour script and use only the methods taught during training

  • Maintain a welcoming and professional attitude at all times, answer visitors’ questions, and

  • provide excellent customer service 


  • Lead public tours, private group tours, school groups, specialty tours, or perform in special historical vignettes as needed

  • Be familiar with Museum Shop inventory and the Point of Sale system 


  • Adhere to HHS policies at all times, especially in regards to security and collection items

  • on view in the houses 
 Qualifications

  • Highly-developed communication skills, including speaking to small and large groups

  • Ability to memorize information from a script and to improvise in multiple scenarios

  • Preferred experience and/or training in: public speaking, working with the public, acting,

  • and/or retail and tourism experience

  • A strong knowledge and passion for history is a plus

  • Must be able to walk the length of the site, climb stairs, and lock/unlock the historic houses

  • and other structures on site 
 Responsibilities

  • Flexible schedule, including availability on weekends and some evenings 


  • Must be prompt and reliable in showing up for scheduled shifts and responding to work communications by phone and/or email 


  • Follow security measures pertaining to cash, merchandise, collection pieces, and customer

  • information 


  • Adheres to dress code set by Historic Huguenot Street 


Part-time position
Hourly rate: $11.10
Maximum 28 hours per week
Seasonal work on an ‘‘as needed’’ basis beginning in April and ending in December

To apply, send a resume and cover letter to Amber Neilson, Arts & Interpretations Manager, at amber@huguenotstreet.org.