Job Title: Museum Shop Assistant

Reporting Relationship: Reports to the Retail and Tourism Manager

General Responsibilities: The Museum Shop Assistant is responsible for maintaining daily sales and activities of the museum shop, when scheduled. This is a part-time position.


  • Assist Retail and Tourism Manager in daily activity of the shop.
  • Operate the cash register (Point of Sale - POS) and process museum shop transactions in accordance with HHS policies & procedures.
  • Provide excellent service to visitors, members, and donors.
  • Answer customer questions whether in person or over the phone, recommend merchandise to purchase, and take phone orders.
  • Responsible for opening and closing procedures when scheduled.
  • Help maintain museum shop displays so that merchandise is presentable and has maximum appeal to customers. Keep Shop neat, tidy, and clean.
  • Work with other staff and volunteers to ensure a consistently high standard of orderliness and tidiness in all areas open to the public. Report problems immediately.
  • Other duties as assigned by the Retail and Tourism Manager.
  • Promote museum shop as a singular shopping experience while upselling our program offerings.
  • Maintain a working knowledge of the site and its history as well as the village of New Paltz.


  • Demonstrates exemplary customer service skills and computer/POS efficiency.
  • Prior retail/tourism experience required.
  • Flexibility in scheduling needed along with a positive and professional attitude.
  • Follows security measures pertaining to cash, merchandise, collections, and customer information, our collections and houses.


  • Availability to work on a Friday-Monday basis, 9:30 AM – 5:30 PM.
  • Must be prompt and reliable in showing up for scheduled shifts and responding to work communications by phone and/or email.
  • Follows security measures pertaining to cash, merchandise, collection pieces, and customer information.
  • Adheres to dress code set by HHS.
  • Must be able to walk the length of the site, climb stairs, lift at least 25 lbs. and lock/unlock historic structures.

Work Schedule: Part-time position. Hours as needed. Maximum 25 hours per week. Seasonal work on an “as needed” basis beginning in April and ending in December.

To apply: Please contact